Returns

Returns

Any purchase made from www.underarmour.in can be returned free of charge within 30 (thirty) days purchase. Items must be in their original condition with all product tags intact and with the shoe box in case of footwear and packaging intact and not broken or tampered with. The product(s) must be accompanied by the original proof of purchase. In case of purchase of multiple products under the same SKU (size variant), all quantities will need to be returned. For hygiene & safety reasons we do not accept returns of innerwear, masks, socks & packs. If there appears to be fraud or abuse of policy, we may choose to decline your return.

Exchanges

While all Under Armour products go through a thorough quality check, there may be an odd chance of a manufacturing defect in a product. In case of a manufacturing defect in a product purchased from www.underarmour.in, please report it to us on care@underdogathletics.in. Our customer care team will assist you to get you an exchange as soon as possible. Please note, we shall physically evaluate each reported product and approve an exchange wherever applicable. We reserve the right to approve / reject the defects reported to us. Your purchase is warranted against manufacturing defects for up to 90 (ninety) days from the date of purchase.

We do not offer an exchange of your purchase on www.underarmour.in, except in case of a defective product as provided hereinabove. In case you would like to exchange your purchase, please request a return as per our return policy and then proceed to place a fresh order for the product you would like in exchange.

How to Return a underarmour.in Purchase?

You can request for a return on www.underarmour.in through your My Account as a registered customer. The interaction will be saved in your account on www.underarmour.in with status updates from us. We will share the pick up details via sms, whatsapp and email. In case you are not a registered customer, get in touch with our customer service on care@underdogathletics.in

Timeframe and Refund

It takes 10 (ten) to 14 (fourteen) business days to process all returns. Please note, it may take 3 (three) to 10 (ten) business days for your return to arrive at our returns facility before it can be processed. Upon processing your return, you will receive an email confirming we have issued your refund. It can take an additional 3 (three) to 5 (five) business days for your refund to post depending on your financial institution.

All www.underarmour.in returns are processed for a refund issued to the original method of payment.

Exceptions to the Return Policy

We remain committed to empowering athletes everywhere and we always want to play fair, therefore, at our discretion, we may consider approving your return request as an exception to our return policy on a case to case basis if:

• Product is unworn/new with tag still on, and
• Manufactured date on the tag is less than 2 years old.

No return shall be considered even on an exception basis in case the product is:

• Showing excessive wear and tear or appears to be heavily worn
• Damaged due to improper care, accident, or misuse
• Returned for personal reasons unrelated to product performance or satisfaction beyond aforesaid standard 60 (sixty) days return period.

Additional Notes:

• In case you have purchased products from an Under Armour retail store, please communicate with the same store for exchange/return.
• Purchases made from www.underarmour.in will need to be returned/ exchanged through the website only and cannot be returned/ exchanged at any Under Armour branded stores.
• No cancellation of the card should be allowed after purchase
• No refund and exchanges should be allowed on gift card purchases
• We are unable to send product back to you once it has been received by our warehouse. If a product which has been sent is returned to us for consideration that is outside of return under our policy is not accepted for return by us for any reason whatsoever, we will retain the product for a maximum period of 15 (fifteen) days from the date of communication of the rejection of the concerned return request. You may collect the product at your own cost from the warehouse within the aforesaid 15 (fifteen) days period after which we shall be free to donate or discard the same and you shall have no claim whatsoever in this regard.